Frequently Asked Questions
Easily access essential information about our services, pricing, shipping, and partnerships through our most commonly asked questions.
You can request to cancel the order before we completes it.Depending on the order status, you may receive a full or partial refund.
Normally, after the order has been confirmed, you cannot change the design. Please check again before confirming.
After your order moves into production, we’ll send you real-time status updates and tracking details.
Yes, you can choose the type of fabric or material for the product when placing your order.
Yes, you can upload personal images to print on products, but please ensure that the images are of good quality.
Normally, you cannot change the size of the product after confirming the order, so please check carefully before placing it.
Any order that is not in a status of “shipped” can be changed for address. In case you need to alter your shipping address, please contact our live support.
You can find more detailed information about our support services and return procedures by reviewing our Support and Return Policy section.